Contact
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What if I have lost an item at an event?
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Left something behind? Please use our lost property contact form and one of the team will check if we have your item.
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I am unhappy with merchandise purchased at an event, what should I do?
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Please email the venue. They will then determine the merchandise supplier and advise how best to progress your complaint.
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How can I pass on a request to the artist(s) performing?
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Events are arranged by an external event organiser; for this reason we do not have direct contact with the artist(s). You should contact the event organiser or artist(s) directly via their website.
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How can I meet the artist(s) performing?
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Events are arranged by an external event organiser; for this reason we do not have direct contact with the artist(s). You should contact the event organiser or artist(s) directly via their website.
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I would like to provide feedback or make a complaint. How should I do this?
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Feedback about your experience of purchasing a ticket or any ticket issues should be directed to Ticketmaster Customer Services on 0333 321 9999.
Feedback about your experience of the event or venue should be directed to the venue by email. The venue’s customer experience team will deal with all feedback appropriately and aim to respond within 14 working days.
If you have any other questions or queries about the venue please email the venue.
