Any Questions?

Click on one of our Frequently Asked Question categories to find out more, or use the search function at the top right of the page.


  • For info on event timings, age restrictions, pre-sale and on-sale times + prices, click here
  • Accessible tickets can be booked online, or you can call 0141 576 3230 (open Mon-Fri 9am-2pm).
    For further accessible info and wheelchair bookings, click here
  • Lost something? Contact us here
  • If you're an OVO Live member looking for a lounge upgrade or pre-sale access, click here or email
  • Can’t go anymore? Head to Ticketmaster Exchange to sell tickets safely and securely.
  • Click here for upgrades to The Hydeout.
  • For info on parking, our drop-off/ pick-up point and other transport, click here 
  • If you are lucky enough to look under 25 you will be asked to prove you are aged 18 or over when you buy alcohol. The only 2 forms of ID we accept to prove your age are a valid photo driving licence or a valid photo passport.
  • If you ordered online via Ticketmaster, you can view their help section here or access support for specific orders in your online account. More information about how to access your online account is available here.

For all other questions please click the categories above

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