FREQUENTLY ASKED QUESTIONS about Premium Seating

Is Food & Drink included?: A ticket on The Terrace includes one welcome drink (wine, beer or soft drink only). All other purchases are payable on the night at point of ordering from your seat via QR code.
I have dietary requirements/allergies – who do I contact?: If you have any specific dietary requirements/allergies that we should be aware of, please e-mail upgrades@thehydroclub.co.uk and we will do our best to accommodate these.
What time can I access my seats via the Hydro Club entrance?: In the days leading up to an event, look out for an e-mail from upgrades@thehydroclub.co.uk. This will include your arrival information and timings for the event. Access will be available when main doors open.
Merchandise: merchandise will be available to order via QR code from the comfort of your seat and will be delivered to you. Please note merchandise delivery is subject to availability of stock, please speak to a member of The Hydro Club team on night should any issues arise.

Is Food & Drink included?: A ticket in The Nest does not include any food or drink. All purchases are payable on the night prior to taking your seat for the event.
How do I book a table in the Clubhouse for dinner?: No booking is required but all tables are on a first come, first served basis.
Can I request a specific table?: Due to different party sizes, a particular table choice can’t be guaranteed.
I have dietary requirements/allergies – who do I contact?: If you have any specific dietary requirements/allergies that we should be aware of, please e-mail upgrades@thehydroclub.co.uk and we will do our best to accommodate these.
Can I watch the show from my table in the lounge?: Curtains from the lounge will usually close when there is an act on stage. To watch the show, please take your seats in the arena.
What time does the Hydro Club open?: In the days leading up to an event, look out for an e-mail from upgrades@thehydroclub.co.uk. This will include your arrival information and timings for the event. Access will be available when main doors open.
Merchandise: merchandise will be available to order via QR code from the comfort of your seat and will be delivered to you. Please note merchandise delivery is subject to availability of stock, please speak to a member of The Hydro Club team on night should any issues arise.